If the purchased item does not meet your expectations in terms of size or style, you have the right to return it within 14 days of receiving the order. We kindly ask you to ensure that the item is in perfect condition, has not been used, and has all its labels attached. Items with signs of use or without labels will not be accepted for return.

Please note that items with stains or traces of wear, as well as items without labels, cannot be returned.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

To start a return, you can contact us at info@pantherss.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@pantherss.com

The costs for returning the item depend on the shipping method you choose and your region. They will be deducted from the refund amount. Below are the average return costs per country and the return processing times:

Germany, DHL, 2-6 business days, €3.90

Austria, DHL, 3-6 business days, €4.90

Belgium, DHL, 3-6 business days, €6.90

Denmark, DHL, 3-6 business days, €9.90

Estonia, DHL, 3-6 business days, €9.90

Finland, DHL, 3-6 business days, €9.90

France, DHL, 3-6 business days, €4.90

Ireland, DHL, 3-6 business days, €9.90

Italy, DHL, 3-6 business days, €6.90

Croatia, DHL, 3-6 business days, €9.90

Latvia, DHL, 3-6 business days, €9.90

Luxembourg, DHL, 3-6 business days, €6.90

Malta, DHL, 3-6 business days, €9.90

Netherlands, DHL, 3-6 business days, €6.90

Poland, DHL, 3-6 business days, €6.90

Romania, DHL, 3-6 business days, €9.90

Slovakia, DHL, 3-6 business days, €9.90

Slovenia, DHL, 3-6 business days, €9.90

Spain, DHL, 3-6 business days, €6.90

Sweden, DHL, 3-6 business days, €9.90

During peak periods, return processing may take additional time.

Refunds are processed exclusively to the original payment method used for the purchase. In case multiple payment methods were used, the refund will first be issued to the gift card. Please note that it may take up to 6 business days for the refund to be processed and appear in your account.